Questions or Comments?
We encourage you to contact us whenever you have an interest or concern about our services.
Your first visit to the Step Alive Center involves a few special steps so that we can get to know you. To understand what to expect, please read through this page. You'll find all the practical information you need, such as a map and directions to our office, practice hours, payment policies and more. There's also background information about our committed staff and our first visit procedures. You can also save some time by printing out and completing the patient forms in advance of your appointment.
The Step Alive Center was established to provide our clients one location to take care of all their footcare needs. Whether you have heel pain, fungal nails or just want a safe mani-pedi- you can find it at the Step Alive Center.
E-Mail Encrypted New Patient Forms
As a new patient we need you to fill out our 'new patient forms'. Simply clik the icon below and you will be directed to e-mail us a request for the forms. Once we receive your request we will e-mail you back our forms with zix-mail encryption. You will be required to create a user name and password to be able to download the attachment of our forms. Do not worry, this service is free and will not send you any solicitations. Once you get the forms you can fill them out, save, and 'Submit' them back to us using the secure encrypted e-mail. It's as simple as that! 'Zix-mail Encryption' is totally safe and HIPAA compliant to ensure your privacy.
Using our encrypted e-mail will allow us to check your insurance coverage (especially if you need a referral from your primary physician) and enter your medical history before your visit which in turn will lessen your arrival time to our office. This will also speed your waiting time in our office.
If you use this method of filling out our new patient forms you only need to arrive 15 minutes early to your appointment. We encourage all our new patients to use this method. Remember also to bring your insurance cards, picture ID, any applicable co-pays, and list your medications with the correct spellings and dosages.
Printable New Patient Forms
For those new patients uncomfortable using our encrypted e-mail we offer our forms here which are fillable and printable from your own computer. We ask that if you use this method to arrive 30 minutes prior to your appointment to allow enough time to check insurance coverage and enter your medical history. Remember also to bring your insurance cards, picture ID, any applicable co-pays, and list your medications with the correct spellings and dosages.
In order to view or print these forms you will need Adobe Acrobat Reader installed. Click here to download it.
For all our patients with regular visits to our office please click here to download our 'Update Questionaire'. This 1 page form asks basic questions that will help our doctor's assistants gather accurate information on your medical history. Please take the time to fill these out and bring them with you to your appointment.
What to expect
Being well-prepared for your appointment will ensure that the doctor has all of the needed information to provide the best possible care for you. It also will help relieve any unnecessary anxiety you may be feeling. Educate yourself on your symptoms by reviewing the content on this Web site. Also, take some time to review our staff page and familarize yourself with the doctors. We look forward to your first visit.